In case you missed the Spring 2012 meeting of the Nevada Franchise Business Network, the weekly business magazine Vegas Inc. just ran a great column about the program.
In response to last week’s post, I received a question about whether “Big Mac” provisions do, or should, build in compensation for the franchisee who creates a new innovation. I have seen this happen on rare occasions, but in my opinion it’s a bad idea because it discourages positive system change.
Domino’s introduces “Bread Bites,” which were created by a franchisee, following in the footsteps of other franchisee creations like the Big Mac. How do franchisors balance encouraging innovation but also, at the same time, protecting and enforcing brand quality and system standards?
Check out April’s edition of Franchise Times magazine for what is arguably one of the greatest profile pieces to ever appear in that periodical (or any other, for that matter). But then again, I am biased because it’s about me.