A recent Maryland court decision in a franchise dispute demonstrates the importance of a carefully-drafted arbitration clause.
Month: November 2012
Hurricane Sandy Opportunism Illustrates Potential Public Relations Problem For Franchisors
Opportunistic behavior by franchisees, who use a natural disaster to unethically profit from a tragedy, can cause significant harm to a franchise system and its brand. A story of a motel franchisee charging rates that are 620% above its normal seasonal rates after Hurricane Sandy illustrates the public relations issue and the importance of dealing with such problems quickly and decisively.