The Federal Trade Commission recently issued new guidance that will affect how franchisors disclose whether they grant exclusive territories to franchisees.
Tag: franchisee
Changing With The Times: “The Artist” And Franchise System Evolution
The movie “The Artist” is an excellent illustration of how changing times and changing customer demand can leave behind those who refuse to change with them. Those companies that don’t see / don’t understand the way public tastes are changing, and those that simply refuse to evolve themselves to respond to these changes are at risk of losing business or being left behind.
Who Decides Arbitrability: The Court Or The Arbitrator?
A recent Maryland court decision in a franchise dispute demonstrates the importance of a carefully-drafted arbitration clause.
Hurricane Sandy Opportunism Illustrates Potential Public Relations Problem For Franchisors
Opportunistic behavior by franchisees, who use a natural disaster to unethically profit from a tragedy, can cause significant harm to a franchise system and its brand. A story of a motel franchisee charging rates that are 620% above its normal seasonal rates after Hurricane Sandy illustrates the public relations issue and the importance of dealing with such problems quickly and decisively.
Does Your Franchise Agreement Address Group Arbitration?
A popular contractual tool for franchise systems is a mandatory arbitration provision. A pair of recent decisions suggest that, where a franchisor’s franchise agreement does not directly address the issue of class- or group-wide arbitration, franchisees may be able to consolidate their claims and proceed against the franchisor as a group. The cases illustrate the importance for a franchisor of ensuring that its franchise agreement’s arbitration clause is drafted carefully.
Speaking At Denver Franchise Show This Weekend
This weekend (September 29 and 30) I am speaking at the National Franchise and Business Opportunities Expo at the Convention Center in Denver, Colorado.
Forward Franchising 