Today’s issue of the Nation’s Restaurant News has a good article that, while written for companies in the food industry, is equally applicable to virtually any type of business. The basic thrust of the article is that a business should work to respond quickly to comments made on its Facebook wall. In the estimation of many industry insiders, reaction time is absolutely critical when a fan posts on a wall.
Tag: heinz
Ketchup Catches Up
After more than 40 years of using the “packet” design, Heinz announces a new “Dip & Squeeze” ketchup package that is both eco- and consumer-friendly.
